Privacy Policy
Introduction
Welcome to New Joko Hotel. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our hotel services, make reservations, and interact with our facilities.
Information We Collect
Welcome to New Joko Hotel. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our hotel services, make reservations, and interact with our facilities.
Personal Details: including names, contact information, and identification details
Reservation Information: stay dates, room preferences, and special requests
Payment Details: credit card information and billing addresses for transaction processing
Guest Preferences: dietary requirements, room temperature preferences, and other special needs
Guest Preferences: dietary requirements, room temperature preferences, and other special needs
How We Use Your Information
We use your information to deliver personalized hospitality services:
Managing reservations and check-in processes
Processing payments and providing billing statements.
Customizing your stay according to your preferences
Communicating important updates about your reservation
Enhancing our services through guest feedback
Ensuring safety and security throughout our premises
Data Security and Retention
Your privacy and data security are our priority:
We employ advanced security measures to protect your personal information
Payment details are encrypted and processed through secure channels
Guest information is retained only as long as necessary for legal and operational purposes
Regular security audits ensure ongoing protection of your data
Sharing Your Information
We respect your privacy and only share information when necessary:
With trusted service providers who assist in delivering our hospitality services
To comply with legal requirements or governmental requests
In emergency situations to ensure guest safety and wellbeing
With your explicit consent for specific service enhancements
Your Choices and Rights
We may update this Privacy Policy to reflect changes in our services or legal requirements. The current version will always be available on our website and at reception.
Access and review the personal data we hold about you
Update or correct inaccurate information
Request deletion of your personal data, subject to legal requirements
Opt-out of marketing communications at any time
Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on our website.
Contact Us
For any privacy-related inquiries or to exercise your rights, please contact us:
New Joko Hotel
17th Street New Achimota Estates
+233 302439628 | +233 553925297
newjokohotelgh@gmail.com